Comfort Inn - Watsonville

the room was clean and the bed was comfortable

didn't like the option of only one cup of coffee.

I enjoyed the cleanliness of the room and how comfortable the beds were. Also the staff was very friendly.

Friendly staff

Room size too small, sink in room rather than bathroom, closet too small, air conditioning was not functioning properly and room was uncomfortably hot so we could not sleep.

The room was nice and had a fridge and microwave

The tv in our room did not work and when I called the front desk no one answered,so had to go downstairs to get someone to help. They weren't able to fix the tv so they moved us to another room.

Nothing

A dog in a car barking all night

Room was nice, breakfast a bonus.

nothing

The breakfast and decor were nice.

The staff was very unhelpful and the customer service was very poor. No one smiled the whole time we were there.

General Manager was exceptionally nice and competent

Missed wakeup call that would have lost us a paid trip had my wife not awakened in time.

i booked only one reservation for one room but somehow the hotel charged me for 3 rooms and charged to my credit card even before i arrived.

Phone to front desk didn't work but they insisted that it did

I appreciated that they changed my room after having to complain about the noise coming from the upstairs room above me.

first they sent my email confirmation to the wrong person, second they misspelled my name causing someone else to call in and cancel my reservation, then I had to change room because of noise, broken lock on the window, then they could not charge my credit card, then threatened to charge me for a third day while they spoke to me at my home knowing I had already checked out. It was a nightmare!

fairly close to where we wanted to go

The room was not clean when we got there. a group of young boys were running up and down the halls knocking on doors waking people up.They kept running out of eggs at the breakfast and we had to go three times. Just very disapointed.

Staff was very friendly and accommodating-very eager to please.

The room was clean, had a refrigerator and microwave, extremely fluffy pillows and a very helpful staff

I didn't like that some teenagers hung out around the back entrance with their bicycles and skateboards. I did feel a bit threatened when I walked out to my car. By the time I was able to let staff members know, they were gone. I wondered if there were security cameras watching that back areas!

Quiet, noise level was great. Clean, and decent for area.

Price too high, no other hotels nearby so had not much choices